Galen is an AI receptionist built for specialty physician practices. Every call picked up, booked, and routed — around the clock, in English and Spanish — running in a privacy-first, zero-retention mode built for HIPAA compliance.
Specialty practices lose bookings not to bad care but to voicemail. Every missed call is a new-patient lifetime value walking out the door — silently, every day.
// illustrative industry ranges — replace with reference-deployment figures once measured
Nothing gets ripped out. Galen sits in front of your existing line and answers what used to go unanswered.
Every inbound call is picked up on the first ring, day or night, in English or Spanish — no hold music, no voicemail.
New appointments, reschedules, and cancellations are handled and written straight to your scheduling system.
Clinical questions, emergencies, anything needing a human — passed to your team with the context already captured. It never guesses on something that matters.
Not software you log into. A productized service run for you by someone who knows your practice.
Every call picked up, booked, rescheduled, and routed — around the clock, in two languages, with zero retention of patient data.
A fast, credible practice website designed to turn a curious visitor into a booked patient — wired straight into Galen.
When someone asks an AI assistant or Google for a specialist in your city, your practice is the answer that surfaces.
A unified look and voice across the phone, the website, and every patient touchpoint — so the practice feels as serious as the care.
“Galen has solved my most major problem — the phone.”
Recommended for a warm-intro sale — frames the model, quotes the number in the room.
// Billed every 4 weeks — 13 cycles per year. Built for HIPAA compliance; a BAA is signed before clinical deployment — not an add-on. No per-seat fees. Setup covers the full front office before the first recurring dollar is charged.
Get a quote for your practiceGalen runs in a zero-retention mode built for HIPAA compliance — recordings and transcripts aren't stored, and a Business Associate Agreement is signed before any clinical deployment. Protecting PHI is the default the system is built on, not an upsell.
No. Galen layers onto your existing number and works alongside your current setup. Nothing gets ripped out — calls that used to go unanswered simply get answered.
It routes anything outside its scope — clinical questions, emergencies, anything needing a human — straight to your team, with the context already captured. It never guesses on something that matters.
ARX is founder-operated by design. You get one person who knows your practice and answers directly — not a support tier. The reference deployment is a working Miami cardiology practice.
The setup covers the full build — Galen configured, website and brand assembled, findability set up — before your first billing cycle starts. You see the whole front office working before a recurring dollar is charged.
Book a short intake call. We'll show you the front office working before a recurring dollar is charged.