Who we are, what we build, and why we started. A founder-led AI systems company based in Miami, FL.
Meet the practitioners who are shaping our first implementations — including our lead clinical pilot partner.
Automated front desk for medical practices — 24/7 call answering, appointment booking, and a live dashboard of every patient interaction.
Need something built to spec? We design custom AI systems for businesses with unique operational requirements.
ARX Systems builds AI systems that absorb the operational weight your team shouldn't carry manually — starting with the highest-leverage bottlenecks in each industry we enter.
Every ARX product targets a specific category of repetitive, high-stakes operational work and eliminates it through AI — with no-code setup, immediate deployment, and a live dashboard for your team.
The Artificial Intelligence Management System — a modular voice and operations layer for any business that needs a smarter front desk. Alpha Stage · Limited Access.
AIMS adapted for clinical environments. Galen handles inbound calls, books appointments, and gives every provider a live view of their patient communication layer. Alpha Stage · Limited Access.
AIMS for real estate operations — inbound lead capture, property inquiry handling, and showing coordination. Under development. Interest list open.
ARX Systems does not chase AI trends. We identify problems that cost businesses real money — missed calls, lost leads, administrative overhead — and build systems that make those problems structurally impossible.
We are pre-launch and taking early partners now. If you work in a field where the front desk is a bottleneck, this is built for you.
Join before public launch. Alpha partners get founding-tier pricing, direct engineering access, and a seat at the table as we build.
ARX Systems partners with practitioners at the frontier of their field. Our lead clinical partner is among Miami's most trusted cardiovascular specialists — and the first practice to pilot Galen in a live environment.
Dr. Edgardo M. Cespedes is a board-certified specialist in Cardiovascular Disease and Internal Medicine with over three decades of clinical practice in Miami, FL. A native of Nicaragua and a pillar of the South Florida medical community, Dr. Cespedes brings both deep clinical expertise and a patient-first philosophy to every interaction.
His practice — located at 11160 SW 88th St., Suite 111, Miami, FL — serves a diverse, multilingual patient population across cardiovascular, vascular, and internal medicine disciplines.
Visit Practice Website ↗Dr. Cespedes's practice serves a high volume of patients across multiple languages — English, Spanish, and beyond. Like most high-quality specialty practices, the bottleneck was never clinical care. It was access.
The front desk is the first impression every patient has of a practice. For a multilingual Miami patient population, that first impression — and whether it's answered — determines whether they stay.
We're building Galen alongside Dr. Cespedes — using his practice as the live proving ground for every feature before it becomes part of the standard product.
Every inbound call to the practice is handled immediately — nights, weekends, holidays. No missed patients. No voicemail drop-off.
Galen detects the patient's language on the first sentence and adapts in real time — Spanish, Haitian Creole, Portuguese, and beyond. Clinical vocabulary in every language.
Dr. Cespedes and his team see every call, every booking, every outcome in a real-time dashboard. AI and human calls unified in one view.
Dr. Cespedes's practice is not just an early customer — it is the environment where Galen is stress-tested, refined, and proven. Every feature ships here first. Practices that join next benefit from everything this pilot teaches us.
Patient data is not stored after the session. Designed for clinical data security from the ground up.
Business Associate Agreement executed before a single call routes through the system.
Audio, transcripts, and metadata encrypted in transit and at rest. Keys rotated on a strict schedule.
Dr. Cespedes's practice shapes every feature before it rolls to other clients. If it works here, it works anywhere.
Galen is an AI call agent built exclusively for medical practices. It books appointments, handles patient inquiries, and gives your team a live dashboard of every call — human and AI.
or request a demoYour front desk is the first impression every patient has of your practice. When calls go unanswered, patients leave. Galen makes sure that never happens.
Every inbound call handled instantly, 24/7. No hold music. No voicemail. Patients hear a calm, professional voice on the first ring.
Appointments confirmed, FAQs resolved, patients routed correctly. Direct integration with your existing scheduling system.
Live dashboard showing every call, every outcome, every metric. AI and human calls in one place. No black boxes.
Galen answers in the language each patient speaks. Every call is handled with the same warmth, the same accuracy, and the same clinical care — across languages your front desk has never been able to staff for.
Galen identifies the patient's language from their first sentence and adapts in real time. No phone-tree menus. No "press 2 for Spanish."
Symptoms, medications, insurance terms — trained on medical context, not generic translation. Patients describe what hurts in their own words.
Every conversation is transcribed and surfaced in English on your team's dashboard, with the original audio preserved for review.
Choose the layer that fits your practice today. Move up when you're ready. No long-term contracts.
Setup takes 5 minutes. No card required until deploy.
Hosted on infrastructure built for protected health information from the ground up. Architecture aligned with HIPAA Security Rule requirements.
Business Associate Agreement signed before a single call routes through our system.
Patient information is not stored after the session ends. Transcripts purged on a strict schedule.
Audio, transcripts, and metadata encrypted in transit and at rest. Keys rotated regularly.
"Every provider Galen connects with signs a Business Associate Agreement. Compliance is architecture, not policy."
Galen is built by ARX Systems — a founder-led team in Miami with deep experience shipping voice and clinical-AI systems for healthcare. You get a direct line to the engineers who built your stack, and answers come back in hours, not days.
Tell us about your practice. We'll show you exactly how many calls you're missing, and what Galen would do about it.
We design and deploy custom AI systems for businesses with specific operational requirements. Share your situation and we'll respond with a clear scope and timeline.